FAQ

General FAQs

What is BLEND?

BLEND is a peer-to-business lending platform that lends to established businesses and property development companies. BLEND's ‘loan-based crowdfunding' platform was founded by a team of professionals with substantial experience in real estate and finance.

What is peer-to-peer business lending?

Peer-to-peer (P2P) business lending is the process of lending money to businesses through an electronic system that matches lenders directly with borrowers. On BLEND's platform you are only able to lend to a business but not to another individual.

Is peer-to peer lending a regulated business?

Since April 2014, the P2P lending industry has been regulated by the Financial Conduct Authority to facilitate the protection of lender interests and ensure the continued servicing of the loans even if the platform goes bust.

Is BLEND regulated?

BLEND Loan Network Limited is an Appointed Representative of Resolution Compliance Limited, which is authorised and regulated by the Financial Conduct Authority, registration number 574048.
You can check that the FCA regulates Resolution Compliance Limited and that BLEND Loan Network Limited is an Appointed Representative: https://register.fca.org.uk

What are the risks of peer to peer lending?

All loan-based crowdfunding involves an element of risk. Past performance or the track record of any business listed on BLEND, including those with good cash flow and a healthy balance sheet, may not be a reliable indicator of performance in the future. Although BLEND tries to minimise the risk of loss through the taking of collateral, lending to a business on BLEND could lead to a loss of your capital as a lender if they default. Therefore, you should not lend more money than you can afford to lose.

Will we ever request your security details?

  1. Remember that we will never ask for your password or login details. If you receive any request for this information, kindly report it to us at contact@blendnetwork.com.
  1. Ensure you do not use a password that can be easily guessed and never use the same password for multiple websites, for which you are registered to use.
  1. Be minimalist with the amount of personal information you share about yourself online, to help reduce your risk of identity theft and fraud.
  1. Always update your computer, tablet and smartphone’s operating system and web browser software. We recommend you use anti-virus software to protect your devices.

Do you offer services to vulnerable customers?

Customer vulnerability is defined as any personal, social or other factor(s) that may impact your ability to exercise informed decision making, rendering you vulnerable to suggestion and/or impacting your confidence to lend or borrow.

Below we have outlined a broad range of vulnerable circumstances and situations including, but not limited to:

  • Illness/Sickness – This could be due to a short-term condition or something of a longer-term nature such as recuperating from medical conditions.

  • Age – Our ever-aging population means that elderly people are increasingly more inclined to invest for their future. However, with age also comes certain age-related conditions which may impact your ability to invest confidently and appropriately.

  • Physical Disability – The broad nature of disability encompasses a number of forms including but not limited to: deafness, blindness, and the restriction of limb use or mobility. All of which are factors which may impact your ability to lend or borrow through BLEND Network.

  • Bereavement – Loss of a partner, relative or close friend may temporarily render you susceptible or vulnerable, something which may impact rational decision making.

  • Mental Capacity – This applies to customers who may suffer from any form of mental incapacity, which again may impact your ability to lend or borrow.


We cater to vulnerable customers. If you feel one of the above might be applicable, you can contact us (contact@blendnetwork.com) or call and a member of the team will be able to assist you with your investment journey.

FAQs for Lenders

How do I deposit money?

Once you have registered and passed our KYC/AML checks, go to "My dashboard" and then "Manage my account".

On the "Deposit" tab (on the left side), enter the exact amount you wish to transfer. Once you have clicked on "Credit my account", you will receive the MP BLEND bank details with the unique reference for that transaction on your screen and by email.

You can now go on your bank account and transfer money using those details, including the unique reference number. Any deposit made after 9.30am will show on your account by close of business. Any deposit made after 4.00pm will show next business day.

Is my money (cash) held with an E-Money Service Provider covered by the Financial Services Compensation Scheme?

No. The Payment Services Directive and the 2nd E-Money Directive both specifically state that funds taken by Payment Institutions (PIs) and E-Money Institutions (EMIs) are not to be classed as deposits. As such, the Financial Services Compensation Scheme does not protect these funds in the event of the failure of the PI or EMI.

Is my money (cash) held with an E-Money Service Provider protected or safe while held with the e-money service provider?

The third-party money services company handling funds on our behalf (the Lending platform) ensures that the funds from clients on the platform are held in designated “Segregated Client Bank Accounts”.

When do repayments show up in my account?

BLEND's lender accounts are usually credited within two to three working days after receipt of borrower's instalment.

How do I withdraw money from my account?

To withdraw uncommitted cash, please visit the 'Withdraw' tab of the lender dashboard.

What happens if a borrower repayment date falls on a weekend or bank holiday?

Your repayment dates can be seen on the Portfolio Expected Cashflow page by going on the Summary tab on your Dashboard. Please note that lender repayment dates are indicative only. If a borrower repayment date falls on a weekend or a bank holiday, payments will be processed on the following business day.

How are borrowers assessed?

Sponsors undertake a detailed investigation, including a review of the borrowing company's bank account, their company accounts, financial statements, plans, forecasts, a review of the security, and the borrower’s ability to repay. Any information gathered is made available to lenders for download and review as an information pack found with each loan listed on the platform. BLEND's credit committee will then review the loan and decide to list or not the loan.

When does my account get activated?

Your account will be activated once the KYC (Know Your Customer) and AML (Anti Money Laundering) checks are cleared. It usually takes up to 48 hours. We’ll send you an email notification once it’s done and you’ll be able to lend on BLEND. Please note that the account you use must be in your own name.

You may be required to provide additional documentation to help us complete the KYC and AML checks.

Are there any fees for lending money on BLEND?

There are no set up fees, no membership fees and no lending fees. The only fee you might pay as a lender is our secondary market fee which amounts to 0.60% (or £6 for every £1,000 of capital) on capital outstanding. We'll only charge this upon the successful resale of the loan portion you have listed in the secondary market.

How can I get my money back if my circumstances change?

Lenders who wish to liquidate their loan parts can sell their loan parts on the secondary market. Note that finding a buyer on the secondary market may take time and there is always a risk of no one buying your loan part. Please visit the Secondary Market tab in your Lender Dashboard for more information.

What types of Repayment methods does BLEND offer?

Blend offers a wide range of loan types designed to fit borrower needs.
The platform will offer the "classic amortization" (Capital and Interest) schedule, "Interest Only" with capital repayment at redemption and Roll ups.
The Roll ups allow the borrower not to pay anything for a fixed period of time (the first 6-months for example on a 24-months loan). Rolled up interest is accrued monthly and added to the capital of the loan. Lenders still earn interest for the roll up period but this interest is repaid at redemption.

When do I start earning interest?

Lenders start to earn interest from the end of the auction period. The loan terms therefore start at drawdown. NB: Any interest earned pre-drawdown will be credited to the lender's account at first repayment date. This means that amount of the first payment may be slightly larger than that of subsequent months.

What does BLEND consider to be a loan failure?

If a borrower's instalment was missed, the platform would contact the borrower as soon as possible to request a manual payment. In the event the borrower has insufficient funds to pay his instalment, the platform and the borrower would work together to find a solution to repay the loan. If no solution can be agreed then the platform would appoint an administrator for the recovery.

If a borrower defaults, how does BLEND recover the lender's money for secured loans?

A company that fails to pay its debts has exhaustive procedures to reschedule or recover outstanding amounts. A requirement for listing a loan on the BLEND platform is security (plus personal guarantees in some cases). In the event of a default, BLEND would seek to re-possess the asset (and any additional security).Subsequently, BLEND would liquidate the security in the open market on our lenders' behalf.
NB: If a borrower does default, although it may take several months to recover the outstanding debt, our security position should make the recovery likely but this may not be in the full amount.

Money shows up as 'Committed' in my dashboard. What is this?

The Committed account houses money that is awaiting to be drawn down. This usually happens in the lapse of time between your investing in a loan and the time where funds are released to the borrower (drawdown). Once you confirmed you want to lend to a specific loan, you are committed to the investment.

Who is responsible for taxes?

It is each lender’s own responsibility to declare any money earned through BLEND to HMRC. Lenders can download an individual tax statement at any time from the lender dashboard ("Manage my account" -> "Tax Document"). Interest payments from loans made through BLEND are paid gross and no tax is withheld by us.

What would happen if BLEND were to go out of business? What would happen to my loans?

The Financial Conduct Authority requires BLEND to have adequate provisions in place to protect lenders by ensuring that existing loan repayments continue to be collected and distributed to lenders in the event of the failure of BLEND.

Is the borrower charged for late repayment?

In the event of a borrower being late to repay, the platform has discretion to charge an extra 0.25% penalty interest per month to the borrower. This interest will be paid to the lenders.

Why is a Loan listed for 24 hours before Lenders can start lending?

When a new loan gets listed, lenders cannot lend to this loan in the first 24 hours. This is to give all lenders time to review the loan details and decide if they are interest or not.

Minimum Withdrawal

The minimum withdrawal amount is £0.10.

What is the minimum investment?

The minimum investment on our loans is £1,000.00

Secondary Market

Why do I see "Secondary market available soon" on 'My Loans' tab?

You can start selling a loan in multiples of £1,000 on the secondary market once the funds have been released to the borrower.

Is the secondary market free?

The only fee you might pay as a lender is our secondary market fee which amounts to 0.60% (or £6 for every £1,000 of capital) on capital outstanding. We'll only charge this upon the successful resale of the loan portion you have listed in the secondary market.

The secondary market is free for buyers.

Could you give some examples about premium, par or discount on the secondary market?

1. A lender decides to sell £1,000 loan on the secondary market at 2% premium. Where they find a buyer, the seller will receive £1,000 + £20 (premium) - £6 (platform fee) = £1,014. The buyer will pay £1,020.

2. A lender decides to sell £1,000 loan on the secondary market at par. Where they find a buyer, the seller will receive £1,000 - £6 (platform fee) = £994. The buyer will pay £1,000.

3. A lender decides to sell £1,000 loan on the secondary market at a 1% discount. Where they find a buyer, the seller will receive £1,000 - £10 (discount) - £6 (platform fee) = £984. The buyer will pay £990.

How can I get my money back if my circumstances change?

Lenders who wish to liquidate their loans can sell their loan parts on the secondary market. Note that finding a buyer on the secondary market may take time and there is always a risk of no one buying your loan part. Please visit the Secondary Market tab in your Lender Dashboard for more information.

What happens if I sell a Rolled-up loan on the secondary market?

In the case of a roll up, interest is being accrued but not paid until the final repayment date. Where a lender decides to sell a rolled-up loan on the secondary market at par and finds a buyer, the lender having not yet received any interest, will look to sell for their initial loan amount plus the accrued interest to date. Thus, roll ups are often offered at a premium on the secondary market.

Why is the secondary market facility not available for my loan?

Where a loan is not performing (a payment is missing), the platform will suspend it from the secondary market.

Why can a loan offered on the secondary market, only be accessed 24 hours after it gets listed?

This is to give all customers time to review the loan details and decide if they are interested or not.

I had a loan part listed on the Secondary market. Why did it get delisted?

The loan part you were offering could have come to the end of the offer period you had set up. It could also have been de-listed because the platform has decided to block a loan on the secondary market if a loan was not performing.

AutoLend

Example

If you have a recorded an amount of £2,000 on AutoLend, AutoLend will immediately lend £2,000 when a new loan is listed on the platform.

If you have selected specific criteria, AutoLend will first check the new loan listed matches your selected criteria before lending.

Your cash available has to be £2,000 or more otherwise AutoLend will switch OFF automatically.

You will then need to reinstate AutoLend should you want to utilize this feature again in the future.

This feature is free.

Should I Autolend on loans with higher interest rates?

Loans with higher interest rates can look more attractive. Be aware that we price the risk before we list on the platform. That means usually loans with high interest rates are usually higher risk than loans with lower interest rates.

Are my loan repayments being reinvested through AutoLend?

Once you have received an instalment from a loan, the money will be credited to your available cash balance. Where the cash available is above the amount you have recorded for AutoLend, then AutoLend will automatically lend to the next available loan.

FAQs for Borrowers

Who can apply for a BLEND loan?

BLEND provides loans from £150,000 to £5,000,000 to established and profitable UK businesses with at least 2 years of trading history. Borrowers must be based in the UK and provide sufficient collateral to secure the loan.

What information do I need to provide?

Initially you'll just need to complete BLEND's borrower registration. We will then contact you to set up a meeting where you'll be given a detailed requirement list.

What Security does BLEND accept?

BLEND accepts charge on a property and chattel mortgages. We can accept second charge assets but most of the time we would prefer to have the first charge and a split into a senior and junior loan if needed.
We can lend on balance sheets and take the debenture as a guarantee.
For example if a company has receivables, those can be used as a guarantee.
We also accept corporate guarantees (parent company, inter-company).
We also accept personal guarantees, but these are not enough to secure a loan on their own.

Details on the security provided can be viewed on the loan information page.
Blend is very transparent and does not deal with unsecured loans.

What type of loans does BLEND offer?

We offer property and business loans. We support commercial and residential investments and developments.

Can any representative of our company apply for a BLEND loan?

All loan applications must be made by an authorised officer of the business.

Who are sponsors?

They are financial services professionals that help borrowers prepare their loan applications, assess business proposals, and vet applications for loans. The sponsor will meet with the borrower to compile the business case for the loan, ensuring the business is in good shape, that the loan conditions have been correctly planned for and that adequate security is in place. If the criteria are met, the sponsor will propose the loan to be listed on the platform. BLEND's credit committee will review the loan and decide if the loan should be listed.

What happens if I’m late or think I will be late in making a repayment?

If you think you may be late with the payment of an instalment or are experiencing financial difficulties then you should contact BLEND or your sponsor immediately.

What information will be made available to lenders?

Lenders will have access to the borrowers full information pack alongside any supporting documentation that is uploaded to the platform. This may include documents such as Financial Accounts, Forecasts, Valuations, Business Plans etc.

What happens if a loan does not reach its target amount?

When setting up a loan with BLEND, borrowers can define a minimum amount as well as a target amount. BLEND will only support loans that have reached their minimum amount. If the minimum amount is not reached, that loan will not proceed and any pledged investments will be returned to lenders.

What are the fees to the borrower?

The sponsor's fee, charged at drawdown

The platform's listing fee, charged at drawdown

The platform's servicing fee, included in the interest rate quoted

How do I repay my loan?

All loan payments are made via direct debit from your business current account.

Can I repay the loan early?

Yes. Unless agreed otherwise, there are normally no penalties or additional costs for early repayment of the loan. The exception to this being if your agreement stipulates that the loan will run for a minimum number of terms.

Do I have to deal with all the different lenders?

No. BLEND acts as the single point of contact for all the different lenders that loan you money.